Cancellation Policy

Cancellation Policy – Top Notch Builders

Top Notch Builders, we understand that plans can change, and we strive to accommodate our clients while ensuring smooth project management. Our cancellation policy outlines the terms for modifying or canceling services to maintain transparency and fairness.

1. Project Cancellation by the Client

✔ Before Work Begins: Clients may cancel their project within 7 days of signing the contract for a full refund of any initial deposit, minus administrative fees.
✔ After Work Has Started: If a cancellation occurs after project commencement, clients will be charged for the work completed, including labor, materials, and any applicable restocking or cancellation fees.
✔ Custom Orders & Special Materials: If materials have been specially ordered, clients will be responsible for any non-refundable supplier costs.

2. Cancellation by Top Notch Builders

✔ We reserve the right to cancel or reschedule a project due to unforeseen circumstances, including weather conditions, supply chain issues, or safety concerns.
✔ In case of company-initiated cancellation, clients will receive a full refund of any unutilized funds.

3. Rescheduling Policy

✔ Clients may request to reschedule a project at least 14 days in advance without penalty.
✔ Requests made within less than 14 days may be subject to additional fees, depending on scheduling availability.

4. Refund Policy

✔ Refunds will be processed within 14 business days after approval.
✔ Any applicable fees will be deducted before issuing the refund.

For any cancellation or rescheduling inquiries, please contact our support team:

📞 Phone: +1-250-637-9467
📧 Email: contact@topnotchbuilders.site
🌐 Website: www.topnotchbuilders.site

We appreciate your understanding and cooperation in ensuring a smooth construction process!